Keep Customers Informed: Your Temporary Forward and Holiday Voicemail Guide

Don't lose the call when your office is closed for Thanksgiving and Christmas, unexpected events, or special occasions. A clear and friendly message for your customers is essential. It helps manage expectations and keeps your customers informed without frustration. This guide walks you through creating a temporary phone forward or holiday voicemail message that feels personal and reassuring, showing your customers you are always there if they need assistance.

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Quick Start: Access the Step-By-Step Guide ⚡️

We know the holiday season is busy! If you need to set a temporary message for your Thanksgiving or Christmas closure, we have you covered. To jump straight into the technical setup within your Vested Networks system, click here to be taken directly to our comprehensive, step-by-step wiki guide: [Go To Wiki!]. The simple steps below are essential reminders to ensure your temporary forward message is flawless.

Step 1. Be Personal and Clear

Your customers appreciate feeling valued. When writing your message script, make sure to include:

• The specific dates you will be closed (e.g., "November 28th and 29th").

• A friendly greeting and warm closing statement.

• A reassurance of support: Always tell them how they can reach you if the matter is urgent, or let them know, "We're always here if you need us."

  
  

Step 2. Schedule and Verify

Avoid returning from the holidays to a confused customer base!

• Automation is Key: Schedule your temporary forward to activate and deactivate automatically. This prevents you from forgetting to change the message back to your regular greeting.

• Test Your Message: Before your office closes, call your own main number to ensure the new temporary forward sounds clear, professional, and is routing correctly.

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Vested Networks Is Always Here For You

Wishing you and your team a wonderful and relaxing holiday season, from Thanksgiving through Christmas!

Please note that our offices will be closed for the Thanksgiving holiday on Thursday, November 27th, and Friday, November 28th. We look forward to serving you again on Monday, December 1st.

Please remember, even when your office is closed, our team will be on call for anything critical that may arise.